If you are not completely satisfied with your purchase, you may return any item for a full refund. Returns are accepted with our authorization only. To receive an authorization approval, please email us at customerservice@universalfashion.la and provide your order/invoice# together with your contact information within 5 business days of receiving the merchandise. If you prefer to have a store credit, it will be applied to your next order. Refunds/Store Credits will be issued within 3 business days after your return arrives at our facility. Refused, unclaimed, undeliverable orders or merchandise returned due to customers' mistake are subject to 20% restocking fee in addition to all freight charges.